SHIPPING

Shipping Policy

2 1. We do Free USA Shipping.
2. We ship your order by DHL or FedEx or UPS. 
3. If your shipping address is P.O Box or APO/FPO address, we can ship your item by Post Office. But it takes a longer time to reach you, about 7-10 business days.

• Regarding potential delivery delays due to the impact of COVID -19.

Custom Taxes:

We ship all items marked as ‘gift’ or ‘sample’, and we also write a lower value on the invoice to avoid tax/duty. If you were charged tax by your local Custom, we would like to help you to go through the Customs. But the tax will be paid by the buyer.

Processing Time:

A. Stock items will be sent within 48 hours on the business day after payment.
B. Custom Order for Lace Wigs:
Processing Time: 3-10 working days

APPROXIMATE DELIVERY TIME

  

We’ll email you the custom order number and estimated delivery time after receiving your order. After the hair is ready, we’ll send you another email with the tracking number.

Can I change the delivery address of my package?

Yes, you can. However if the package has left the factory, the additional fees may apply which should be borne by the buyer.

How to track my order?

1. Tracking number will be sent via email once the order has been arranged or shipped. So please leave us a valid email address.
2. We share a strategic cooperation relationship with the world’s popular express companies DHL & FedEx & UPS . You can track your package on the website as below,
DHL: www.DHL.com 
FedEx: www.FEDEX.com 
UPS: www.UPS.com

If you have any concerns about your order or our hair, please feel free to contact us. And we’ll reply to you within 24 hours.

Our email address is: hairvillaus@gmail.com